It is with great pleasure that we announce the creation of a new department in our company: the Monitoring Department, which includes personnel already dedicated exclusively to this topic. We believe it is essential to improve it to ensure the continuous excellence of our services and the satisfaction of our clients, as well as to improve operational efficiency and the security of our systems.
João Mota, CTO of Quantinfor, believe that with management and constant monitoring, we can identify and resolve problems before they are visible to our clients, thereby ensuring a more reliable service.
The creation of this new team stems from a drive to increase operational efficiency, not only through more human resources, but via the use of advanced monitoring and management tools. It will also enable us to have other important services to guarantee data security, both on clients' premises and in public and private clouds. He also highlights in his communication that the internal effort and investment of the last 8 years have a good return, mainly due to the fact that clients adopt and recommend this service and also maintain their renewal year after year.
Ivo Mateus, appointed head of this working group, argues that the detection of and rapid response to security threats will be enhanced, protecting digital assets and the confidentiality of client information. With real-time monitoring we can offer proactive support to our clients, anticipating and resolving potential issues even before they are reported.
The new department is scheduled to be officially up and running at the beginning of next year and will enable the company to keep abreast of the latest monitoring and management trends and technologies, ensuring our leading position in the market, bringing significant benefits to our company and our clients.
2024-07-11
